Michel Germain Parfums is taking precautions to keep our community safe. It is our top priority and we continue to monitor the situation.
Our Shipping Department:
We follow strict guidelines put forth by the government and health organizations including, but not limited to the following:
Provide and monitor use of masks, gloves, and sanitizers.
Actively encouraging and supporting our employees to stay home if they have any symptoms and to take appropriate measures at home.
Sanitization, healthy hygiene measures, and increased cleansing of the workplace are in effect.
Separation of departments into small groups.
Provide necessary training and communication regarding safety precautions.
Provide ventilation and fresh air return through the facility.
Continually monitoring the situation in the world and our immediate communities.
Shipping and Returns:
Shipping and return date expectations may or may not be affected, possibly taking longer than normal. For Holiday shipping times, couriers throughout the world are expecting an increased volume. We recommend ordering early to ensure you receive your package in time for the Holidays. Rest assured, our shipping department is excellent and although they have added steps and procedures to ensure precautions are followed, they know your package is important to you so are working quickly, with our usual quality and safety controls in place, so they can to get it to your preferred destination.
We hope you can take comfort in knowing we are doing everything we are able to ensure you, our communities, and our employees are safe and healthy.
We hope you, your family, and loved ones are safe and continue to enjoy the little pleasures life has to offer, despite these uncertain times.
Please feel free to contact us if you have any questions at firstname.lastname@example.org.
Thank you, from the Michel Germain Parfums team.