REFUND POLICY
OUR FRAGRANCE PROMISE
60 days to try it. Love it, or we will take it back.
Our 60 day promise applies to orders worldwide.
We take great pride in our reputation for prestige fragrances and inviting natural oils that inspire seduction. If for any reason you do not love it we will take it back and we'll assist you with a prompt refund or exchange.
Refunds for items returned within sixty days of the purchase date will be credited in the same form as the original payment type. If you would like to cancel your order, please have your order number ready, and see the options for contacting our fragrance experts:
- Call – 1-888-806-1515 ext. 20
- Email – support@michelgermain.com
- Chat – visit our site and click the chat button at the bottom right corner of your screen